Alerts and Notices
      Network Maintenance
      Appropriate Use Policy
      Terms & Conditions
      System Requirements
      Contact Customer Service
      Online Help Form
      Speed Test
 
      Setup New Connection
      Internet Browser Setup
 
      Change Welcome Greetings
 
      Creating Email Addresses
      Configuring Outlook Express
      Configuring Mac Mail
 
      Email Passwords
      Email Forwarding
      Spam Filtering
 
 
 
      Configuring Dial-up Connection
      Access Numbers
 
      Digital Phone Portal Access
      Residential Portal Quick Guide

 

 
Setting up Email

Configuring MAC Mail
E-mail Program Configuration
1. Open the MAC Mail program and choose 'Mail' then 'Preferences'
2. Click 'Accounts' and then 'Add Account'
3. Fill in your account information:
- for 'Account Type' choose POP
- type a description of the account (such as 'Knology' or 'My Email')
- type your Knology e-mail address
- type your name as you want it to appear on the e-mail you send
- for 'Incoming Mail Server' type in pop3.knology.net
- for 'User Name' type in the first part of your e-mail address
- type in your password
- for 'Outgoing Mail Server' choose smtp.knology.net
4. Click 'OK'
5. Close the 'Accounts' window

Creating a Basic Rule
For example, if you wanted to create a rule that would send all email labeled as spam to the deleted folder
1.Open Mail and choose 'Mail' then 'Preferences'
2.Click 'Rules' and then 'Add Rule'
3.Set up the rule's criteria
- for 'Description' you could name it SPAM
- under 'Criteria' you could select
'Subject' -> 'contains' -> SPAM
- under 'Action' you could then check 'Delete the Message'
4.Click 'OK'